Payment & shipping
The delivery rates, payment details and timelines published by Donna Maison. International orders are settled in USD or GBP.
Please read before ordering. Donna Maison does not offer refunds for custom orders. This
applies to made-to-measure pieces — custom length, sizing, colour variations or any personalised
specification.
Payment details
Payment is made by bank transfer to:
- DONNA MAISON — FCMB: 2003615921
- DONNA MAISON — PROVIDUS BANK: 1304610687
After payment, send the team your full name, phone number, delivery address and email address.
Delivery fees within Abuja
| Area | Fee |
|---|---|
| Walk-in / pick-up | ₦0 — free |
| Standard (within Wuse) | ₦2,500 |
| Utako, Wuye | ₦3,000 |
| Mpape, Lokogoma, Kubwa (Arab), Brick City | ₦4,500 |
| Lugbe (Airport Road), Apo Resettlement, Apo Mechanic Village | ₦5,000 |
| Airport Road (after Lugbe) | ₦5,500 |
| Outskirts | ₦15,000 |
Delivery outside Abuja
| Destination | Courier | Fee |
|---|---|---|
| Lagos, Port Harcourt, Ibadan, Benin City | DHL Express | ₦15,000 |
| Lagos, Port Harcourt, Ibadan, Benin City | GIG | ₦18,000 |
| Other cities | Standard | ₦16,500 |
International shipping
| Destination | Fee |
|---|---|
| Africa | ₦75,000 |
| United Kingdom | ₦85,000 |
| Europe | ₦85,000 |
| USA and rest of the world | ₦85,000 |
International rates cover two items. Each additional item is ₦20,000.
Delivery timelines
- Abuja: 3–5 working days
- Lagos: 7–10 working days
- International: 7–15 working days
Durations can vary with customs, public holidays or courier delays. Once an order ships you receive a confirmation email with a tracking number.
Currencies
Prices are shown in Nigerian Naira, with USD, EUR and GBP available for guidance if you are shopping from abroad. Your bank applies the rate that settles the order. International orders are settled in USD or GBP.